Receptionist
JOB DESCRIPTION

Hospitality

• Greets and welcomes all employees, students, and visitors warmly
• Act as hospitality coordinator for certain groups as directed by supervisor
• Makes coffee in the morning and distributes to the various areas of the office
• Keeps coffee areas stocked with fresh coffee and supplies
• Directs people to appropriate waiting areas or conference rooms
• Politely turns away all solicitors

Phone

• Answers phone politely and with a sense of patience and a desire to be helpful
• Manages phone calls while also acknowledging visitors to front desk in a polite way
• Routes all phone calls to the appropriate party

Front Desk Service

• Receives payments for sessions, tuition, and all other payments
• Runs credit cards and keeps track of all credit card deposits
• Accepts and maintains room reservations for all rooms

Registrar

• Accepts registrations for CCCG workshops
• Keeps track of those who have registered and paid
• Answers logistically inquiries about workshops and forwards content inquiries to workshop leader
• Requests payment from Accounts Payable for all workshop leaders

Georgia Baptist Shepherding Program

• Maintains all records of providers of program
• Accepts request for co-payment
• Makes request for co-payment from Georgia Baptist monthly and from CCCG Accounts Payable

SOS batches

• Receives all SOS batches from counselors and residents
• Checks batches for completeness and reconciles transmittal sheet with money turned in and then gives counselor/resident a receipt showing that their batch was received and accepted
• Separates all money from batches and provides batches to the Billing Office for entering into billing system

Bank Deposits

• Responsible for creating all bank deposits
• Separates deposits between fees (those for counseling revenues) and non-fees (all others)

Facilities Management/Office Management

• Waters all plants
• Keeps workrooms (upstairs and downstairs) in order and notifies business office when supplies are needed
• Keeps kitchen in order
• Accepts maintenance requests and forwards them to business office
• Assists as needed with setup of rooms and support of A/V equipment

Security of building

• Opens building in the morning including turning off alarm and unlocking front door
• Opens common rooms
• Turns on lights

Marketing Support

• Making sure marketing materials are printed and available, including brochures, letterhead, envelopes, business cards, and marketing packages
• Helping to maintain website

Other Support

• Administrative and clerical support of management and leadership with prior approval from supervisor

Hours

• Monday through Friday, 7:45 AM – 4:30 PM

Supervisor/Manager

This position will report directly to the Chief Financial Officer/Chief Operation Officer.

Qualifications – Required

• Education: 4 year Bachelors degree
• Skills: computer proficiency, customer service, interpersonal, communication-oral, communication-written

Qualifications – preferred

• Education: 4 year Bachelors degree in Business Administration or similar field
• Experience: 1-3 years experience working in a nonprofit or faith-based organization
• Skills: Ability to organize, ability to multi-task while remaining calm and pleasant, autonomous, initiative, self-starter, committed to the mission of Care and Counseling Center of Georgia

Compensation

• Competitive salary: $30k-$35k
• Medical benefits (100% of Employee’s premiums are paid by Employer)
• 3 weeks vacation
• 2 weeks sick leave
• Employer paid 403b (up to 3% of salary)

HOW TO APPLY

All inquiries should be forwarded to Robert Hay via email at rhay@cccgeorgia.org. Please include a cover letter, a resume, and at least 3 references.

APPLICATIONS ARE DUE BY MARCH 28, 2010.