2nd Shift Receptionist
JOB DESCRIPTION

Hospitality

• Greets and welcomes all employees, students, and visitors warmly
• Act as hospitality coordinator for certain groups as directed by supervisor
• Keeps coffee areas stocked with fresh coffee and supplies
• Directs people to appropriate waiting areas or conference rooms
• Politely turns away all solicitors

Phone

• Answers phone politely and with a sense of patience and a desire to be helpful
• Manages phone calls while also acknowledging visitors to front desk in a polite way
• Routes all phone calls to the appropriate party

Front Desk Service

• Receives payments for sessions, tuition, and all other payments
• Runs credit cards and keeps track of all credit card deposits

Security of building

• Opens building in the morning (Saturdays) including turning off alarm and unlocking front door
• Opens common rooms
• Turns on lights
• Closes buildings in evenings and afternoon (Saturdays) including setting the alarm and locking the front door
• Makes sure all doors are locked and all lights are off

Other Support

• Administrative and clerical support of management and leadership with prior approval from supervisor

Hours

• Monday through Thursday, 4:30 – 8:30 PM and Saturday 9:30 AM – 1:30 PM

Supervisor/Manager

• This position will report directly to the Chief Financial Officer/Chief Operation Officer and will coordinate with the daytime receptionist.

Qualifications

• Skills: computer proficiency, customer service, interpersonal, communication-oral, communication-written

Compensation

• Hourly rate of $8-10/hour
• This job may be job-shared between two individuals

HOW TO APPLY

All inquiries should be forwarded to Robert Hay via email at rhay@cccgeorgia.org. Please include a cover letter, a resume, and at least 3 references.

APPLICATIONS ARE DUE BY MARCH 28, 2010.